Welcome to TGJoin, operated by DigiRG ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at https://tgjoin.in ("Service"). Please read this policy carefully. If you disagree with the terms of this policy, please discontinue use of the Service.
1. Information We Collect
Personal Information
When you register for an account, we collect:
- Full name
- Email address
- Password (stored in hashed, encrypted form using strong algorithms)
- Billing information (processed by Razorpay — we do not store card details)
Usage Data
We automatically collect certain information when you use the Service, including:
- IP address and device information
- Browser type and operating system
- Pages visited, session duration, and referrers
- Landing page visits, button clicks, and analytics data generated by your pages
Cookies
We use session cookies to keep you securely logged in. These are essential for the functioning of the Service. We do not use third-party advertising cookies or sell tracking data.
2. How We Use Your Information
We use the information we collect to:
- Create and manage your user account
- Process your subscription payments securely via Razorpay or UPI
- Provide, operate, and optimize the Service
- Send transactional notifications (e.g., OTP codes, invoice receipts, subscription status)
- Respond to your customer support inquiries
- Enforce our Terms of Service and prevent abusive activity
- Comply with legal obligations under applicable law
3. How We Share Your Information
We strictly do not sell, rent, or trade your personal data to third parties. Data is only shared with:
- Razorpay: Our authorized payment gateway partner, for processing billing transactions securely.
- Infrastructure Partners: Secure cloud and hosting providers that host our platform under strict confidentiality agreements.
- Legal Authorities: Only when strictly required by enforceable subpoena, law, or court order.
4. Data Retention
We retain your personal data for as long as your account remains active. If your account is cancelled and enters the retention period, data will be purged per our automated retention schedule. You may also request account deletion at any time by emailing digirgyt@gmail.com.
5. Security of Your Data
We implement industry-standard technical measures to protect your data, including:
- TLS/SSL encrypted connections across all endpoints
- Bcrypt password hashing with unique salt
- Server-level firewalls, regular security patches, and isolated databases
6. Your Rights
You have the right to access, review, update, or delete your personal data at any time through your Account Settings or by reaching out to our support desk.
7. Contact
For any privacy-related inquiries, reach out to: digirgyt@gmail.com
